Can you deliver products to all Iraqi provinces?
Yes, we can deliver most of our products across all Iraqi provinces. However, some fragile items are currently only available for delivery within Erbil due to their delicate nature. We are actively working on improving our packaging and logistics to ensure safer nationwide delivery.
Why don’t some products have prices on the website?
Certain high-end items are exclusively available in our Erbil showroom and are not priced online. These pieces are reserved for in-person viewing and purchase.
Are the products authentic?
All Vitreum products are imported and stored in our local warehouses, ready for purchase. They come with official quality certificates, import documentation, and authenticity guarantees.
Do all your products contain gold plating?
No, not all products are gold-plated. Product descriptions will clearly indicate if gold plating is used.
Which countries do you import from?
We import from leading European countries such as Germany, France, Spain, Portugal, Czech Republic, Italy, and many more.
Do you offer gift wrapping?
Yes, we provide elegant gift wrapping services to make your purchases suitable for any occasion.
Do you offer wholesale services for businesses?
Yes, we offer wholesale sales tailored for restaurants, hotels, and other businesses looking for premium quality tableware.
Do your products come with a warranty?
We guarantee product quality upon delivery — ensuring each item arrives in perfect condition, complete with all its components, and securely packaged. However, we do not offer a time-based warranty; our guarantee covers the condition upon arrival only.
